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Online Banking
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Agreement and Disclosure Information This agreement provides information about the TSB Bank Online Banking service and contains the disclosures required by the Electronic Funds Transfer Act, as implemented by Regulation E (15 U.S.C. 1693, 12 C.F.R. 205). For the purpose of this agreement, the words "You," "Your," and "Yours" refer to the holder of an account with Titonka Savings Bank. The words "We," "Us," "Our," and "Bank" refer to Titonka Savings Bank. By using TSB Bank Online Banking, as defined below, you agree to be bound by the terms and conditions contained in this agreement. Online Banking transactions are additionally governed by any other separate agreement(s) you may have with Titonka Savings Bank, including, but not limited to, the Account Signature Card, the Deposit Account Agreement, and the Fee Schedule. Receipt of Disclosures Equipment Requirements Definition of Business Day Hours of Accessibility for TSB Bank Online
Services and Fees through TSB Bank Online
• Transfer funds electronically ("transfers") between
any of your deposit accounts, Collectively these are referred to as the "TSB Bank Online" banking services.
Internet Bill Pay service enables you to pay your bills from your personal computer. You understand that you must have a checking account for transactions accomplished through online Bill Pay. You authorize the Bank to charge your designated account(s) for any transactions accomplished through the use of Bill Pay, including the amount of any bill payment or transfer that you request, and any charges for the service. You understand that by registering for Bill Pay, if no payments are scheduled, you are electing to use the bill payment feature of TSB Bank Online and will be charged as stated below. To discontinue the bill payment service and service charge, you must contact the Bank. You authorize the Bank to process bill payments and transfers according to the instructions we receive from you through TSB Bank Online. You authorize us to initiate any reversing entry or reversing file, and to debit your accounts maintained at the Bank, or elsewhere, in order to correct any mistaken credit entry. Your obligation to pay the amount of the bill payment or transfer to the Bank is not excused in such circumstances. The Bill Pay service is free IF you use it. IF you pay no bills with the service for three consecutive months, TSB Bank will charge your account $15.00 and will remove the Bill Pay service from your online access. We will automatically deduct the service fee plus sales tax from your checking account. Other fees that apply to Internet Bill Pay: If you do not have sufficient funds in your account on the date the fee or charge is payable, you authorize the Bank to automatically deduct the payment from your account as soon as funds are available. Security Procedures Your TSB Bank Online password is used only for TSB Bank Online and bill payment transactions. You will be prompted from time to time to change your password for additional security. You may change your password at any time by selecting the Change Password option. You agree that you have considered the security procedures of the TSB Bank Online banking service and find that the security procedures are commercially reasonable for verifying that a bill payment transfer or other communication from you is, in fact, yours. Liability for Unauthorized Use You understand that you can lose all the money in your deposit accounts accessed through Online Banking if you do not inform us that your password has become known to an unauthorized person. If you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50.00 if an unauthorized person used your password to access Online Banking without your permission. If you do not tell us within 2 business days after you learn that your password has become known to an unauthorized person, and we can prove that you could have stopped someone from using your password without your permission if you had told us, you can be liable for as much as $500.00. If your statement shows electronic funds transfers that you did not make, you must notify us immediately. The Bank may require you to provide your complaint in the form of an affidavit. If you do not tell us about unauthorized transfers within 60 days after your account statement is mailed to you, you may not get back any money that you lose after the 60 day period if we can prove that, had you told us about the unauthorized transfers on time, we could have stopped someone from taking the money. Liability for Failure To Make Payments 1. through no fault of ours, your designated funding account does not contain sufficient funds to make the payment or transfer, 2.the equipment, ATM network, phone lines, or computer systems were not working properly or were temporarily unavailable and you knew about the breakdown when you started the transfer, 3.circumstances beyond our control, such as fire or flood, prevented the bill payment or transfer, despite reasonable precautions we have taken, 4.a court order or legal process prevents us from making a transfer or bill payment, 5.you have reason to believe that there has been unauthorized use of your password and you fail to notify us as set forth above, or 6.the payee does not process a payment correctly, or in a timely manner. There may be other exceptions stated in other agreements with you. If any of the circumstances listed in 3) or 4) above occur, the Bank shall assist you with reasonable efforts in taking appropriate corrective action to reprocess the transactions that may not have been completed or may have been processed incorrectly. Limitations Errors or Questions 1.When notifying us, tell us your name and account number 2.Describe the error on the transfer in question, and explain as clearly as you can why you believe it is an error or why you need more information 3.Tell us the date and dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. We will determine whether an error occurred within 10 business days (20 business days if your account has been opened for 30 days or less) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if your account has been open for 30 days or less) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (20 business days if your account has been opened for 30 days or less) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If you are a new customer, an account is considered a new account for 30 days after the first deposit is made. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. Account Information Disclosure As it specifically pertains to electronic funds transfers, we may disclose information to third parties about your account and the payments or transfers you make as stated in our separate Privacy Policy. You may view this Privacy Policy on our website or you may contact us for one. You agree that you have been given the opportunity to read the Privacy Policy. Documentation and Verification of Payments / Transfers 1.Confirmations Upon completion of an Online Banking transaction, a confirmation will be provided. We recommend that you print the transaction results for verification purposes. You should record this in your checkbook register as a permanent record of the transaction. This will help in resolving any problems that may occur. 2.Periodic Statements Information concerning Online Banking transactions will be shown on your normal statement for the account to and from which transfers or payments are made. If you have a checking or money market account, you will receive a monthly statement. If you have a savings account with a quarterly cycle, you will receive a statement during months with electronic funds activity or quarterly if there is no such activity. Other Conditions We may terminate this agreement and your use of TSB Bank Online services without notice if you do not log on for a period of more than 90 days. If this occurs, you will have to repeat the registration process for TSB Bank Online services. We reserve the right to temporarily or permanently discontinue TSB Bank Online services at any time by mailing to you, at the address shown in our records, a notice stating the date termination will occur and that no transfers or orders payable to third parties via TSB Bank Online services will be honored if received the day of termination and thereafter. We will inform you of such termination in accordance with applicable law or regulation. Change In Terms You may contact us through e-mail. Please note that e-mail, in general, is not a secure means of communication. If the information you need to convey to Titonka Savings Bank is of a sensitive nature (account numbers, Social Security Number, passwords or PINs), please contact us by phone, U.S. mail or come visit us in person. |
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173 Main St N, PO Box 309 Titonka, IA 50480-0309 101 Highway 69 N Forest City, IA 50436-1616 155 Jackson St, PO Box 7 Thompson, IA 50478-0007 ©2001-2007 Titonka Savings Bank
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