Check Reorder FAQ

What information is required?

In order for TSB Bank to process your order, we will need your account number, the name on your checks, your address, your telephone number, and your e-mail address.  Your name and address will be matched against what we have in our system before the order is processed.

Why do you need my e-mail address?  What will you do with it?

You will receive an order confirmation e-mail once you have completed your check order and we need your e-mail address to get you that confirmation.

TSB Bank will not send you unsolicited e-mail.  You will receive a confirmation e-mail from the online reorder system.  It is possible that our check printing staff may have questions about your order and may choose to contact you via the e-mail address provided.

Where is the total price for my order?

Because you may have a logo or other customization on your checks that we are not asking about with this online order form, the actual price of your check order may vary from the price that we can calculate online.  When your checks are ready, the final price of the order will be available before you are charged for it.

What is "tsbsecure.com?"

tsbsecure.com is the domain that TSB Bank uses for exchanging files with business partners.  Because we have an SSL certificate already in place for this domain, we decided to use it to secure the check reorder appliaction as well.

What if I made a mistake on the order?

Copy the contents of your confirmation e-mail along with the changes the you require into the form on the contact page - send the changes to the Check Reorder category.  Please remember to avoid sending sensitive personal information!