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TSB Bank Online - SSL 3.0 Requirements

SSL 3.0 Upgrade Announcement

On October 10, 2002, our Internet Banking security will be upgraded to interface with Secure Socket Layer 3.0, (SSL 3.0). SSL 3.0 has been in existence since November 1995, and has been used as the standard default in most browsers since 1996. In order to ensure that you will be able to access your Internet Banking account after this upgrade, please follow these simple steps prior to the upgrade date above.

For Internet Explorer, begin by opening your browser, select Tools, Internet Options, Advanced tab. Scroll to the Security Section. There should be a check mark next to SSL 3.0 if it is enabled. If there is not a checkmark next to SSL 3.0, simply select the option.

For Netscape Navigator, begin by opening your browser, select Communicator, Tools, Security Information, Navigator. There should be a check mark next to SSL 3.0 if it is enabled. If there is not a checkmark next to SSL 3.0, simply select the option.

If you do not see SSL 3.0 as a listed option, you will want to upgrade your browser to a version that has SSL 3.0. When selecting a browser, keep in mind that certain browser versions are certified to work with our Internet Banking product. This means that the versions have been tested to ensure each feature/functionality is operating. If a version that is not certified is selected, it may function properly, but has not yet been certified.


Certified Browsers

Internet Explorer 5.0, 5.5SP1, 5.5SP2, 6.0

Netscape Navigator 4.7, 6.0

America Online 5.0, 6.0, 7.0

Other versions may work fine, but they have not been certified that all features and functionality will work as designed.


Frequently Asked Questions

  • When will this change take place?

    Secure Socket Layer 3.0 will be enabled on October 10, 2002.

  • How many TSB Bank Online users will need to make any changes?

    We do not anticipate that a large number of users will be affected. SSL 3.0 has been enabled as a default in all browsers since 1996.
     
  • How do I know if my browser supports SSL 3.0?

    For Internet Explorer, begin by opening your browser, select Tools, Internet Options, Advanced Tab. Scroll to the Security Section. There should be a check mark next to SSL 3.0 if it is enabled. If there is not a check mark next to SSL 3.0, simply select the option.

    For Netscape Navigator, begin by opening your browser, select Communicator, Tools, Security Information, Navigator. There should be a check mark next to SSL 3.0 if it is enabled. If there is not a check mark next to SSL 3.0, simply select the option.

    If you do not see SSL 3.0 as a listed option, you will want to upgrade your browser. Most broswers do have SSL 3.0 since this has been in existence since 1996.

  • If a TSB Bank Online customer has not upgraded to SSL 3.0, what message will they receive when they attempt to log in?

    Netscape Navigator:
    Could not establish a secure connection with this site

    Internet Explorer:
    Page Cannot Be Displayed

  • Is SSL 3.0 the same as 128 bit encryption?

    No. SSL 3.0 is a Secure Socket Layer (a transport protocol) and 128 bit encryption is the strength of the cryptographic key.